Join The Team! We're looking for a new Service Advisor.
Are you passionate about cars and exceptional customer service? Do you thrive in a dynamic environment where every day brings new challenges and opportunities? If so, Jim Walton Penrith Ltd has the perfect role for you! We are excited to announce that we are looking for a dedicated Service Advisor to join our esteemed team in Penrith, Cumbria.
At Jim Walton Penrith Ltd, we pride ourselves on our outstanding reputation for quality and customer satisfaction. With over 55 years of experience in the automotive industry, we have become a trusted name across Cumbria, offering a wide range of quality used cars and top-notch servicing through our on-site Toyota MOT and servicing centre.
As a Service Advisor, you will play a crucial role in maintaining our high standards of customer care, ensuring that every customer who walks through our doors receives the best possible service. This is a fantastic opportunity for someone looking to grow their career in the automotive industry, with the potential to advance to a Service Manager role.
Join us and be part of a team that values professionalism, excellence, and a friendly atmosphere. If you have the skills and passion to excel in this role, we want to hear from you!
Position: Service Advisor
Location: Penrith, Cumbria
Hours: 40 hours per week with a half-day Saturday on rotation
Salary: CUp to £30,000 plus a company pension scheme
Why This Role?
- Career Growth: Opportunity to progress to the Service Manager role.
- Dynamic Environment: Engage with customers and handle various technical queries/issues.
- Professional Development: Complete and manage warranty claims, book vehicles, and finalise invoices.
Key Responsibilities:
- Customer Engagement: Interact with all customers in a professional, prompt, and courteous manner, creating a positive first impression.
- Technical Advisory: Provide expert advice on technical queries/issues.
- Service Coordination: Book vehicles into the department for service and keep customers informed about their vehicle's progress.
- Sales Support: Sell repairs, parts, and finalise invoices efficiently.
- Warranty Management: Handle warranty claims meticulously.
What We’re Looking For:
- Service Advisor Experience (1+ Years)
- Motivated Individual: Proactive approach to customer service.
- Customer Relations Expertise: Experience in building and maintaining customer relationships.
- Organisational Skills: Excellent interpersonal and organisational skills, with a polished presentation.
- IT Proficiency: Must be IT literate, and familiarity with Keyloop is a plus.
How to Apply:
If you’re passionate about delivering excellent customer service and looking for a role with career growth opportunities, we'd love to hear from you. Please send your CV and cover letter to [email protected].