Jim Walton (Penrith) Limited
Quality car retailer of Penrith
Proud to supply quality used cars from our dealership in Penrith, Jim Walton has an exceptional choice of vehicles at affordable prices - just one of the reasons you should consider buying your next car from us! Add to that more than 50 years' industry experience with a Toyota MOT and servicing centre on site, our reputation for providing excellent customer service is something we're extremely proud of.
Our reputation for providing excellent customer service to our used car customers all across Cumbria is something we are extremely proud of and we believe that customer loyalty only comes from providing the best service, time and time again. The staff here at Jim Walton are trained to the highest standards in customer care and not only will they make you feel welcome from the moment you step in our showroom, they will work hard to ensure all queries and questions are dealt with professionally and efficiently. We look forward to being of service to you.
Following a move to Penrith in '73, the company evolved over the next 30 years with Jim's three sons James, Alan and Stephen - 'the next generation' of the family progressing from leaving school and learning the business from the bottom up, through all sides of the business.
Over the years James took over the day to day running of the Aftersales department whilst Alan and Stephen moved onto the overall running of the Sales sideâ€¦ delivering a true family service.
In 2003 Official Toyota Service Outlet status was approved, allowing the Sale's Department more freedom on satisfying customer requests for other brand's whilst still specialising predominantly in Toyota. The Servicing, Maintenance, Toyota genuine parts supply and repairs under the Toyota Manufacturer's Warranty remained unchanged.
With the developments in Penrith town centre starting in early 2005 a new site was found on the Gilwilly Industrial Estate in the town and work began to extend and modernise the existing building to accommodate new computer and phone systems as well as new, state of the art MOT testing facilities. A brand new car preparation bay and wash area were also formed at the development.
Complete Customer Satisfaction is the main goal consistently strived towards at Jim Walton's and we regularly hold a top 10 position in the UK in Toyota's Customer Experience Survey.
We firmly believe that customer loyalty only comes from 'Exceptional Customer Service'.
So, whether you're looking for a new or used vehicle, Service or Mot, you can be assured of a service that is second to none from a true family firm at prices you can afford from a company who cares!